At Change IP Online I have reviewed more VPN services than I can count. To be honest, there are many GOOD VPN services out there. But if you are going to be paying monthly for this kind of service, there’s no reason to not get the BEST.
Personally, I believe that the best VPN service out there is VyprVPN. Give me a few minutes and I’ll explain why.
I rate VPN services on a variety of metrics: Speed, Reliability, Server Locations, Customization, Privacy, Customer Service, Streaming Capabilities, and Functionality in Internet Dead Zones (like China).
Pretty much, without failure, any VPN service is going to fail in one of these categories. The #1 failure point of 90% of VPN services? I’ll show you below.
Speed & Reliability
The most unique aspect of VyprVPN is that they actually write their own VPN software and maintain their own servers. This is quite a bit different from most other VPN services that outsource their servers to 3rd party “farms” where they have little control over what’s happening.
Focus on quality is what makes VyprVPN’s connections faster and more reliable.
Privacy & Security
This is a touchy subject because the truth is, most VPN services are not telling you the truth. While many places claim to have “no logs”, there are many ways that your data can still be traced back to you. IP address and time stamp are two major ones to watch out for.
VyprVPN is very open about what they do or don’t log, and for how long. Also, in response to VPN users needs, they have recently introduce a service called VyprDNS which does not log anything at all. A quote from their website:
Golden Frog’s VyprDNS service does not log any information. Simple as that.
They also offer a variety of protocols + encryption options, including 128-bit PPTP, 256-bit L2TP/IPSec, and 256-bit OpenVPN to protect your important data while using shared internet connections at internet cafes, airports, or school/work.
Free NAT Firewall: Included in Pro and Premier accounts, you’ll also get NAT firewall included with your VPN connection. The added layer of security means that you finally get an effective firewall for your mobile devices, and it can be an improvement on your computers built-in firewall.
Streaming + Functionality
Netflix, Hulu, BBC, streaming sports and more are available with your VPN connection. You can stream your favorite TV shows or movies from any country in the world, regardless of IP restrictions. I’ve personally tested this with American, Canadian, and British streaming channels while living in China.
Speaking of China, did you know I lived there for 5 years? I was there when Facebook was blocked. I was there during the 90th anniversary of the community party. I was there during the Jasmine Revolution scare as well as the standoff with Japan over the Senkaku Islands and The Philippines over the South China Sea.
VyprVPN worked without an issue during all of these internet outages when many other VPN services were brought to their knees. They are able to do this with a thing they call “Chameleon”, that’s not available at any other VPN company.
The #1 Problem with Most VPNs
To be honest, speed, reliably, and privacy are important, but they are basic functions that should be required of every VPN, no?
Where most VPN companies fail is actually in the things that are not required of me. The #1 example of this is customer service.
I am not a tech-savvy user. But I am a frequent user. I travel a lot, and now that I own Change IP Online, I’ve done quite a bit of testing over the past couple of years.
Customer service can show a completely different side of many of the most popular companies out there. Do you want to wait days for a ticket response? Do you want to speak to rude agents that are not interested in helping you troubleshoot your latest tech problem? I know I don’t.
I have personally worked with these guys on many occasions (sometimes to test, sometimes because I actually needed help). Not only is the customer service here quick and helpful, they have recently introduce 24/7 live chat support.
Don’t Forget The Apps!
One last thing I absolutely must mention is that they have some great apps for Mac, Windows, Android, and iOS. This basically means you don’t have to configure anything with your VPN. If you can download & install an app, then you can work the VPN without too many complications.
From there, selecting a type of encryption, a country location, and other options are easy.
43 server locations operating in 38 countries
3 Day Free Trial!
I know this is a lot of information to absorb, but really all you need to know is this: It works, and it works well. You don’t even have to take my word for it. They offer a 3 day free trial which is almost unheard of in the VPN industry (most only give money back guarantees). Try it for free for 3 days and see what you think.